Material Authorization|| |
you have an installation diagram, which shows me the basic requirements of installing
an OMS motion controller?|
review the following diagram
which shows how to install an OMS controller. The example of a PC68-47 in a "Stand-Alone"
configuration (RS232 interface) is shown. The example shows both a stepper motor
and servo motor system, and the inter-connection of the signals required.
grounding point for the motor and driver or amplifier must be discrete from the
grounding point for the controller logic.
PC68 controller installed on a PC/104 Bus is installed in a similar fashion except
the RS232 communication port is not used, and a 5VDC and +/- 12VDC power connection
is not required. This is because a controller used in "bus mode" would
receive communications over the PC/104 Bus, and the necessary power is supplied
from the PC/104 Bus
OMS have a software package to assist in the set-up and tuning of a Servo Motor?|
we have a Servo Motor Tuning Assistant that provides the user with significant
graphic information and assists in the set-up and tuning of a Servo Motor. Please
contact OMS Technical Support to receive
a copy of the tuning assistant.
I have a motion controller repaired by OMS?|
we have an evaluation and repair process, which makes it easy for you:
contact OMS Customer Service by e-mail,
by Fax (503) 629-0688, or by Phone (800) 707-8111 to obtain a Returned Material
Authorization (RMA) number. Please be prepared to provide the following information:
Company Name, Your Name, Address, Phone, Fax, Ship-To Address, Model, Serial Number(s)
(Example: PC48-4E, S/N 952), and purpose for the evaluation and repair. A credit
card number or purchase order number will also be necessary.
standard process takes up to 20 business days from reciept of the product to evaluate,
test, repair (if repairable), and re-test the controller. It is OMS' standard
procedure to update the firmware to the latest version unless YOU specify the
original version, which came with the motion controller.
OMS Customer Service for fees
on our standard evaluation and repair costs.
is OMS' current Software Support Policy?|
variety of support software is available for OMS motion controllers. This support
is limited and designated for specified operating systems. OMS makes every attempt
to provide this software free from defect and fully operational with OMS controllers.
Any suspected defect in this software should be reported directly to OMS.
motion controllers have been successfully operated on the Windows 95 and DOS operating
systems for several years, however OMS no longer support these legacy operating
systems. This is due in-part to discontinued support by Microsoft and hardware
vendors. For additional information about support life cycles of Microsoft products,
please log onto their Web Page: http://www.microsoft.com/windows/lifecycle.asp
are you discontinuing some motion controllers?|
Pro Dex - OMS has
worked to maintain the availability of our mature product lines. Availability
of purchased components to build these products is the gating factor. As the manufacturers
of these components obsolete them we take the opportunity to purchase some of
these components as a "last time buy". As the supply of those components
are consumed and we reach the end of the supply we the product family is discontinued.
In most cases we have designed new controller families to replace the obsolete
controller families. Tech Support can help you in determining the correct new
Pro Dex - OMS continues to maintain component inventory
to provide maintenance for "Evaluation and Repair" for most of the older
motion controllers. The procedure for taking advantage of the Evaluation and Repair
capability is covered in the Appendix of the User Manual. (See RMA
process for more information).
you have follow-on products for the PC38 and PC39 family of Motion Controllers?|
The PC48 family is a follow-on product for the PC38 and 39 family of controllers.
is compatible with the Command Syntax and has the same 80-Pin Connector. The connectors
and IO interface used by the PC38 can be used. The PC48 is a half size ISA bus
controller. It can be installed in the same space as the PC38 or PC39 as well
as smaller slot spaces.
PC48 family of controllers uses an FPGA logic element as well as Surface Mount
Technology. It is recommended sufficient time be allotted to re-validate your
application with a PC38 or PC39 application to make sure it functions as expected.
There may be slight timing differences caused by the use of the FPGA. Interrupt
oriented drivers are recommended.
there follow-on products for the PCX and the PC34 families of Motion Controllers?|
PC46 family is the follow-on product family of motion controllers for the PCX
and PC34 families of controllers. It is compatible with the Command Syntax and
has the same 50-Pin Connector, so that the same Plugs of the PC34 or PCX controller
can be used. It is a half size ISA card, so it fits in the same space area as
well as smaller slot spaces.
PC46 family of controllers uses a FPGA logic element, as well as Surface Mount
Technology. It is strongly advised that sufficient time be allotted to re-validate
your application with PCX or PC34 application to make sure that it functions as
expected, as there may be some slight timing differences.
oriented drivers are recommended.
Follow-On Products for the VMEX and the VME44 families of Motion Controllers?|
follow-on products for the VMEX and VME44 are the VX2 and the VS4 family of motion
controllers. They are compatible with the Command Syntax and have the same Connector.
The connectors used by the VMEX or VME44 controller can be used.
The VX2 and VS4 family
of controllers uses a FPGA logic element, as well as Surface Mount Technology
in their construction. It is recommended sufficient time be allotted to re-validate
your application with VX2 and VS4 applications to make sure it functions as expected.
There may be slight timing differences caused by the use of the FPGA.
there Follow-on Products for the VME8?|
does not have a follow-on direct replacement product for the VME8. If you can
operate with 6 Axes or less, then the VX2 family should be used. The communication
interface is virtually identical, though it has a different hardware connection.
There will be some required modifications to the cabling. The applications interface
if 8 axes of control are required from one card, i.e. synchronous control of 8
axes, then a VME58-8 would have to be used. This product has a DIFFERENT Pin-Out,
Application Interface, and operational architecture. It will require a hardware
and software effort to convert the application and migrate it to the VME58-8.
The command syntax is compatible. Please contact OMS to discuss the specifics
for your situation.
there manuals for Discontinued Products?|
there are hard copy manuals that can be purchased. Electronic versions are not
available for discontinued products. Contact Customer
Service to purchase a manual.